What happens when I add a new trusted contact? You should also receive an alert by email. If you've added mobile numbers to the list Qustodio may ask for a confirmation to send the emergency SMS. You can choose the option “Don’t ask again” if you wish, and you can then simply click on “Turn on.” The expected behavior is that Qustodio will activate the Panic Mode and send an alert to all trusted contacts. This will show a message confirming that you want to activate the feature. You will see a series of screens explaining how the feature works. On your child's phone: Once the feature is activated in your Family Portal, turn on the phone and click on the Qustodio app.You can easily add other contacts by clicking on the “Invite trusted contact” button and follow the instructions provided.

By default, as the Administrator of the Qustodio account, you will be automatically added as a “Trusted Contact” for this user. Switch the “Enable Panic Button” option to YES.

In the Family Portal: Visit your Family Portal and go into your child’s profile and choose Rules > Panic Button.Then, to activate the Panic Button, you have to follow the following steps in the Family Portal and on the phone itself: If not, please update to the latest version. Also, to ensure that this feature will work properly, visit Google Play from your child’s device and make sure you have the latest version of Qustodio installed. It is important to note that when you install Qustodio on an Android device, the Panic Button is turned off by default. Note that these SMS messages may have a cost depending on your carrier. When this button is activated, alerts with location information will be sent from the user’s device by SMS text message or by email to a trusted contact list. Enabling this feature adds a Panic Button to the home screen of the Qustodio app for Android. Qustodio’s Panic Button is designed to provide a means for children to send an alert directly and quickly from their phone to emergency contacts. What is Qustodio’s Panic Button and what does it do? Qustodio will not contact any emergency services on your behalf. Important: Qustodio cannot be used to replace any service provided by police, ambulance, or fire department. When this option is enabled, users can send emergency alerts with location information from their smartphones to a list of trusted contacts. With Qustodio, you can set up a Panic Button on Android mobile phones associated with your account.

My panic button app